Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use the Influra application, dashboard, APIs and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect information that you provide directly to us, such as your name, email address, billing information, and any content you upload or generate through the Service. We may also collect technical information automatically, including IP address, device and browser type, and usage data about how you interact with the Service.

2. How We Use Your Information

We use your information to operate and improve the Service, provide customer support, communicate with you about updates or offers, process payments, prevent abuse or fraud, and comply with legal obligations. We may aggregate and anonymise usage data to analyse product performance and trends.

3. AI & Third-Party Providers

The Service relies on third-party infrastructure and AI providers (such as LLM or media generation APIs). Your prompts, generated content, and usage metadata may be sent to these providers solely for the purpose of fulfilling your requests. These providers may process data in other jurisdictions and are subject to their own privacy policies.

4. Cookies & Analytics

We may use cookies and similar technologies to remember your preferences, keep you signed in, and measure how the Service is used. Third-party analytics tools (such as Google Analytics) may set their own cookies to collect aggregated usage statistics. You can control cookies through your browser settings, but disabling them may affect functionality.

5. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Generated content and logs may be stored for a reasonable period to help you recover past work and to improve reliability and security.

6. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the Service (such as hosting, analytics, billing, or email), under agreements that require them to protect your information and use it only for our stated purposes. We may also disclose information if required by law or to protect our rights and the safety of users.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete certain personal data we hold about you, or to object to or restrict certain processing. You can contact us if you wish to exercise any of these rights, and we will respond in accordance with applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Policy.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the information provided in the app or on our website.